Data Warehouse
What is a Data Warehouse?

A data warehouse is a large-capacity repository that sits on top of multiple databases. Whereas the conventional database is optimized…

Elementor
20 Tips for Creating a Visually Appealing Website with Elementor

20 Tips for Creating a Visually Appealing Website with Elementor First impressions matter, and when it comes to your website,…

BlackBerry Classic (Q20) White
The Birth of BlackBerry

Founding Vision and Startup Challenges It’s common for startups, founded on a great idea, to be gobbled up by larger,…

Facebook
Facebook Marketplace Gets Buy-In From Brands and Users Alike

With additional features and placements being rolled out each month, Facebook continues to enable innovative ways for users and brands to interact…

Man showing infographic results
How to Find the Best Social Marketing Benchmarks for Your Brand

Marketing teams are all familiar with one inquiry: What are the benchmarks for our industry? It’s a question that’s asked…

Mike Lazaridis
The Early Life of BlackBerry Owner Mike Lazaridis

Early Life and Signs of Brilliance Mike Lazaridis was born in Istanbul, Turkey in 1960 to a working-class Greek family.…

Boy holding tablet
Browsing Through Time: From ARPANET to Chrome

The Early Days of Internet Browsers It’s easy to take browsers for granted: they’ve been around as long as there’s…

AI Customer Support
The 10-Step Guide to Scaling Customer Support — with Conversational AI

We’re at a tipping point for customer support operations. In the past year, you must have witnessed a drastic increase…

AI Customer Service
5 Ways Conversational AI is Transforming Contact Centers

Today, automation is everywhere –be it ordering food, baggage check-in, hotel reservation, doctor’s appointment, or more. The customer service industry…

Drone flying over mountains
Unmanned Warriors: The Evolution of Drones in Modern Warfare

Transforming Warfare: The Role of UAVs When Admiral Eric Olson, the former leader of U.S. Special Operations Command, talks of…

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