Advice, AI and Machine Learning
The 10-Step Guide to Scaling Customer Support — with Conversational AIWe’re at a tipping point for customer support operations. In the past year, you must have witnessed a drastic increase…
Advice, AI and Machine Learning
5 Ways Conversational AI is Transforming Contact CentersToday, automation is everywhere –be it ordering food, baggage check-in, hotel reservation, doctor’s appointment, or more. The customer service industry…
Transforming Warfare: The Role of UAVs When Admiral Eric Olson, the former leader of U.S. Special Operations Command, talks of…
What is XDR? XDR is a relatively new term in the security tools landscape. XDR stands for Extended Detection and…
Smartphones are rising as a viable filmmaking tool. Of course, the iPhone is often the default choice of consumers looking…
In the dynamic world of cryptocurrencies and blockchain technology, marketing plays a pivotal role in driving awareness, attracting users and…
We all know how crucial social media is for businesses today. It’s a core marketing channel for reaching your target…
If you counted up all the different ways you reach potential customers, it would likely span tens — if not…
Loneliness vs. Solitude According to Merriam-Webster, loneliness is defined as “being sad from being apart from people” or “being without…
Let’s say you’ve done everything right. You’ve attracted a prospect to your website, you’ve worked your storytelling magic, and now…