Advice, Digital Transformation
Helping Your Team Adapt to ChangeChange is sweeping the world’s workplace and it has impacted every industry. Those who might be slow to respond risk…
A data warehouse is a large-capacity repository that sits on top of multiple databases. Whereas the conventional database is optimized…
20 Tips for Creating a Visually Appealing Website with Elementor First impressions matter, and when it comes to your website,…
Founding Vision and Startup Challenges It’s common for startups, founded on a great idea, to be gobbled up by larger,…
With additional features and placements being rolled out each month, Facebook continues to enable innovative ways for users and brands to interact…
Marketing teams are all familiar with one inquiry: What are the benchmarks for our industry? It’s a question that’s asked…
Early Life and Signs of Brilliance Mike Lazaridis was born in Istanbul, Turkey in 1960 to a working-class Greek family.…
The Early Days of Internet Browsers It’s easy to take browsers for granted: they’ve been around as long as there’s…
Advice, AI and Machine Learning
The 10-Step Guide to Scaling Customer Support — with Conversational AIWe’re at a tipping point for customer support operations. In the past year, you must have witnessed a drastic increase…
Advice, AI and Machine Learning
5 Ways Conversational AI is Transforming Contact CentersToday, automation is everywhere –be it ordering food, baggage check-in, hotel reservation, doctor’s appointment, or more. The customer service industry…