Marketing teams are all familiar with one inquiry: What are the benchmarks for our industry? It’s a question that’s asked…
Early Life and Signs of Brilliance Mike Lazaridis was born in Istanbul, Turkey in 1960 to a working-class Greek family.…
The Early Days of Internet Browsers It’s easy to take browsers for granted: they’ve been around as long as there’s…
Advice, AI and Machine Learning
The 10-Step Guide to Scaling Customer Support — with Conversational AIWe’re at a tipping point for customer support operations. In the past year, you must have witnessed a drastic increase…
Advice, AI and Machine Learning
5 Ways Conversational AI is Transforming Contact CentersToday, automation is everywhere –be it ordering food, baggage check-in, hotel reservation, doctor’s appointment, or more. The customer service industry…
Transforming Warfare: The Role of UAVs When Admiral Eric Olson, the former leader of U.S. Special Operations Command, talks of…
What is XDR? XDR is a relatively new term in the security tools landscape. XDR stands for Extended Detection and…
Smartphones are rising as a viable filmmaking tool. Of course, the iPhone is often the default choice of consumers looking…
In the dynamic world of cryptocurrencies and blockchain technology, marketing plays a pivotal role in driving awareness, attracting users and…
We all know how crucial social media is for businesses today. It’s a core marketing channel for reaching your target…